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Tips for Online Security and Best Practices

Today we do everything online thanks to the accessibility we have to the Internet. From credit card information to taxes to personal letters, we place our most intimate and valuable information online without a second thought. This openness creates an opportunity for intruders to steal this data and use it to their benefit. For your convenience, Community Bank of Broward has created this useful and easy-to-understand guide to online safety.

Downloadable brochures:

Important Facts About Your Account Authentication & Online Banking (PDF)
FRAUD ALERT - Texts, Pop-ups & Downloads (PDF)

Scroll down or click on one of our keywords / phrases from the list below
to jump right to that section.

*Scroll over the bolded keywords to learn more.

COMPUTERS

  • Leaving your computer on is like leaving the door open and unlocked.  Do not leave the computer on at all times.
  • Update your anti-virus and spy-ware software frequently.
  • Firewall protection on your computer; avoid having malware installed in your computer.
  • Do NOT use public-use computers (i.e. libraries, copy centers, Internet cafes, hotels/motels or wi-fi marked areas) to access personal or financial account information.

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PASSWORDS

  • NEVER use your date of birth, Social Security number or other personal information for your password. 
  • Create difficult passwords with a combination of letters, numbers and special characters.  Use a strong password – at least 8 characters.   Your banking password should be unique.
  • Create different passwords and change them frequently.
  • Cut-and-paste passwords instead of typing them in.

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ONLINE ACTIVITY

  • Type the URL into the address bar to access Online Banking, rather than clicking links you find in an email or on another website.
  • Close all other applications and browser windows before initiating online banking.  Clear the Internet browser’s cache before visiting the banking site.
  • Confirm it is a secure session or website.  Look for the “s” (https://) for “security”.
    Double-click on the padlock icon located at the top or bottom of your browser window to read the security certificate to make sure it matches the site. 
  • Think before you click.  Don’t blindly open attachments or links.   Be wary.
  • NEVER include your birth year, phone number or physical address on any social networking profile. 
  • Delete and report to the bank any email asking for verification of your email address with a change or receiving it in error.   Do NOT open it.   You can report suspicious financial emails to your convenient CBB branch.
  • Review financial statements or account activity online regularly and report any discrepancies or suspicious transactions immediately.

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CREDIT REPORTS

  • Review your credit report annually or subscribe to a reporting service that notifies you of changes to your credit report. 
    • The Federal Trade Commission web site allows you to request a free credit report once every 12 months from each of the nationwide consumer credit reporting companies:  Equifax, Experian and TransUnion.

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ONLINE SECURITY TIPS

  • Go paperless and use online services that can help protect you against fraud:
    • 24/7 Account Access - Accessing your accounts online helps you to detect identity crime earlier than if you only received paper statements monthly.
    • Account Alerts - Setting up email alerts about account activity lets you identify fraud quickly.
    • Electronic Statements - Receiving your statements online instead of in the mail reduces the risk of mail fraud.
  • Note that fraudulent emails often include misspellings and poor grammar.
  • Update your anti-virus and spy-ware software frequently.
    • McAfee and Norton are commonly used anti-virus software
  • Beware of emails with a sense of urgency; attempting to rush you into action. Messages like, "Update now or we'll close your account..."

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E-MAIL SECURITY

  • Do not respond to e-mails that request your personal data.
  • Verify sensitive e-mail from your family or friends with a phone call before responding.
  • Community Bank of Broward will always address you by name and never by “Dear Valued Customer” or something similar.
  • Notify us if you have already replied to an email you believe to be fraudulent.

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