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Internet Fraud And Identity Theft

What You Need to Know

Community Bank of Broward values our customer relationships and we are committed to ensuring your privacy. As a customer, you can help in protecting your private information through identity theft education, practicing good security habits and reporting any suspicious contacts either via email, phone calls or the U.S. Postal service.

Community Bank of Broward does not contact customers via email to verify or request security information. However, some customers – and non-customers – may receive fraudulent or what is now called either "spoofing" or "phishing" emails that have illegally used the Community Bank of Broward name, logo, Web site design and/or graphics. The purpose of these fraudulent emails is to get you to divulge personal information in order to commit identity theft or to take money from your accounts. In most cases, these fraudulent emails either request the recipient to send personal information, (such as Social Security and account numbers) back to the sender via email; in other cases, they include a link to a Web site, which will then request the visitor to enter their private information.

If you have received such a fraudulent email, please call your branch immediately to report the incident. If you have replied to a suspicious email and provided private information about your Community Bank of Broward account, please contact us immediately at any of our convenient branches.

Here are some things you can do to help protect your personal information:

  • Create difficult pin numbers and passwords. Stay away from obvious passwords like your birthdate, social security number, and zip codes.
  • Protect your account numbers, card numbers, PINs and passwords
  • NEVER reveal account numbers, Social Security or Tax I.D. Numbers and other private information to other persons
  • NEVER give out personal data over the phone, through the mail or via an email solicitation unless you have initiated the contact
  • Do not email confidential information to the bank using your personal e-mail accounts. You may email us using our secure Internet banking service

To learn more about identity theft, please visit http://www.ftc.gov/bcp/edu/microsites/idtheft/